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Friday May 25, 2018

Mountain Valley Hospice & Palliative Care Named a 2018 Hospice Honors Elite Recipient in ALL Locations, including North Carolina and Virginia!

 

Mountain Valley Hospice & Palliative Care has been named a 2018 Hospice Honors Elite recipient by HEALTHCAREfirst, the leading provider of web-based home health and hospice software, billing and coding services, CAHPS surveys, and advanced analytics. Hospice Honors is a prestigious program that recognizes hospices providing the highest level of quality as measured from the caregiver's point of view.

"We are excited to recognize the 2018 Hospice Honors recipients for their hard work and dedication to providing exceptional care," said J. Kevin Porter of HEALTHCAREfirst. "I congratulate Mountain Valley Hospice & Palliative Care on its success in achieving this highest of honors."

Award criteria were based on Hospice CAHPS survey results for an evaluation period of October 2016 through September 2017. Award recipients were identified by evaluating performance on a set of 24 quality indicator measures. Performance scores were aggregated from all completed surveys and were compared on a question-by-question basis to a National Performance Score calculated from all partnering hospices contained in the HEALTHCAREfirst's Hospice CAHPS database.

Hospice Honors recipients include those hospices scoring above the HEALTHCAREfirst National Performance Score on 20 of the evaluated questions. HEALTHCAREfirst holds a special recognition, Hospice Honors Elite, to honor hospices scoring above the HEALTHCAREfirst National Performance Score on all 24 of the evaluated questions. Please visit HEALTHCAREfirst’s website at www.healthcarefirst.com to learn more about the HEALTHCAREfirst Hospice CAHPS survey program as well as the Hospice Honors awards.

"It is such an honor for Mountain Valley Hospice to be recognized as a Hospice Honors Elite," said Denise Watson, Executive Director. "Our staff work really hard and are very committed to our patients and their families, and technology is a tool that helps us as a nonprofit be complete."

 

ABOUT MOUNTAIN VALLEY HOSPICE & PALLIATIVE CARE 

Mountain Valley Hospice & Palliative Care is a nonprofit organization providing high quality end-of-life care in 17 counties from 9 locations in North Carolina and Virginia. Through its team of hospice professionals and specially-trained volunteers, Mountain Valley Hospice addresses the growing need for compassionate hospice care through offices in Mount Airy, Yadkinville, Elkin, and Pilot Mountain, NC; and in Hillsville, Martinsville, and Stuart, VA. Mountain Valley Hospice also owns and operates two hospice inpatient facilities: The Joan & Howard Woltz Hospice Home in Dobson, NC, and the SECU Hospice Care Center in Yadkinville, NC. Both offer a homelike setting with state of the art amenities such as family rooms, mediation room, children's play room and much more for patients and families alike. The goal for both facilities is to help families be as comfortable as possible as they stay close by their loved one during this time when families are needed most.

 

About HEALTHCAREfirst

HEALTHCAREfirst provides web-based technologies and services to improve business and clinical operations for over 4,000 home health and hospice providers across the United States. Based in Springfield, MO, and one of the fastest growing providers of its kind, the company provides agency and clinical management software, outsourced revenue cycle management services (billing, coding and OASIS Review), CAHPS surveys, and advanced analytics, in any combination. HEALTHCAREfirst’s breadth of solutions offers agencies a single source to improve patient care, create operational efficiencies, increase profitability, and simplify CMS compliance. With HEALTHCAREfirst, agencies can focus on patients instead of paperwork. For more information, please call 1-800-841-6095 or visit the company's website at www.healthcarefirst.com.

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