Dear Patient/Families served by Mountain Valley Hospice & Palliative Care:

The situation involving COVID-19 continues to evolve, and so does our organization’s response. We are closely following and adhering to the federal, state and the Centers for Disease Control and Prevention’s (CDC) guidelines. We are committed to ensuring the safety of our patients/families, employees, volunteers and visitors.

Effective immediately, we have implemented a stringent screening process of our employees to ensure they are healthy and able to care for you. During this time, some of our services, supplies, and visits may be limited or vary as we prioritize where our resources are needed most. Staff will call each patient before each visit. Volunteers will be in contact by telephone only at this time.

It is important for you to contact your hospice care team if you, your caregiver, members of your household or visitors develop symptoms of fever, cough and shortness of breath or if you or anyone in your household has traveled in the past two weeks.

Below, you will find a brief video with recommendations for most hospice families. For more information on COVID-19, visit

Thank you for entrusting us with the care of you/your loved ones. Feel free to contact our office with any further questions or concerns.


Denise Watson
Executive Director, Mountain Valley Hospice & Palliative Care

Coronavirus: Keys to Care for Most Hospice Families video (c) 2020. Composing Life Out of Loss. All rights reserved.

Can You Sew? Help By Making Facemasks!

Due to a shortage of facemasks, our communities have limited personal protective equipment. Hence, one important way to support the health of our community is to provide homemade facemasks to our staff as they serve patients with serious illness. We invite you to join us in creating your own DIY masks and donating to Mountain Valley Hospice & Palliative Care.

For instructions, please view this pdf guide.

For Updated Information on COVID-19

For the most current information, visit the Centers for Disease Control & Prevention (CDC) at

Families and individuals can also call North Carolina‘s and Virginia‘s 2-1-1 numbers to obtain free, confidential information on health resources and human services within their community.

Have Questions Call - 888-789-2922